Absa Bank Botswana Limited
Absa Bank Botswana Limited is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42,000 employees.
In Botswana, we are the leading bank with 1,100 employees, 32 branches and 114 ATMs. So, we are there for you wherever you are in the country.
We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end, we offer our clients a range of retail, business, corporate and investment, and wealth management solutions. We also ensure a positive impact in all the countries in which we operate.
We’re a truly African brand, inspired by the people we serve and determined to always be Brave, Passionate and Ready so that we can make our continent proud.
To bring your possibility to life
We believe in possibility, in the actions of people who always find a way to get things done. We believe in creating opportunities for all our stakeholders, and to make their possibilities real and supporting them every step of the way. Our group is a future-focused organisation, driven by progress and a desire to thrive in the digital age.
We are committed to being: Brave, Passionate and Ready.
We aim to play a shaping role in society and be an active force for good by:
Earning trust: By acting with fairness and providing just outcomes for all stakeholders and becoming known for reliability by delivering consistently on our promises.
Shaping societies: By contributing significantly to the communities in which we operate, thereby enhancing the continent’s economic growth and development.
Promoting inter-generational sustainability: By being accountable for our impact on the environment and building viable communities by evolving as their needs change.
Driving thought leadership: By providing insights that help the industry to develop new and innovative ways to solve society’s challenges.
You want to know that your money is safe with us? It is and this is how we make sure it stays that way:
We are listed on the Botswana Stock Exchange. This means that our accounts are available to the public and we have to satisfy investors and regulators that we are a sound business.
Absa follows governance guidelines that meet the Botswana Stock Exchange listing requirements.
We continually train and retrain all our people in these guidelines.
We believe in and practise integrity in our business dealings. We also have a conduct risk manual that guides the way we do business.
We have independent non-executive directors who are chosen for their business ability and fearless integrity. They help ensure that Absa stays true to its values.
We are supervised by the Bank of Botswana, which regulates all banks in the country and keeps a close eye on their activities.
We are publicly listed on the Botswana Stock Exchange, which means that citizens of Botswana now have a stake in our Business.
We opened our doors in Botswana in 1950 with our first branch in Lobatse. We expanded our network until 1975 when we became an incorporated company in Botswana.
Absa Bank Zambia PLC is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42, 000 employees.
Head Office
Absa Bank Zambia PLC Head Office
Telephone:
Switchboard: +(260) (211) 366 150/169
Fax: + (260) (211) 225553
Address:
Elunda Office Park Plot 4643 / 4644
Private Bag E308 Addis Ababa roundabout Rhodes Park Lusaka
Absa Bank Zambia PLC
Telephone:
Switchboard: + 260 (211) 366 100/149
Fax: + 260 (211) 225553
Address:
Kafue House
PO Box 31936 Cairo Rd Lusaka Zambia
Customer Service
Absa Zambia Customer Service
Telephone:
+260 (211) 366100 available Monday to Friday from 08:00-16:45
+260 (211) 366225
For customers in the diaspora:
+27 11 501 5201
Email address:
customerservice.zm@absa.africa
Contact Centre:
Telephone:
5950 available daily during the hours given below (toll free on MTN and Airtel; Standard rates apply on Zamtel)
From abroad:
+260 211 366223 or
+260 211 366230-1
Hours:
Monday to Friday - 08:00 to 18:00
Saturday - 08:00 to 14:00
First and last Sunday of the month - 08:00 to 14:00
WhatsApp: Abby: +260 762 969 977
Access Bank Zambia Limited obtained its banking license on the 13th of May 2008, under the Banking and Financial Services Act 1994, and officially commenced operations on the 24th of September 2008. The Bank is a member of the Access Bank Group, a leading multinational, full-scope, and pre-eminent Pan-African financial services franchise made up of 7 Banking subsidiaries (including one in the United Kingdom).
Access Bank (Zambia) Limited delivers full-scope commercial banking products, E-banking services and services (encompassing retail, wholesale, treasury, global trade, financial markets and corporate banking) to the Zambian banking populace and provides efficient Cash Management services within the various regional blocs where the Group’s subsidiaries operate.
The bank’s business activities are in line with Group's main business activities organised along four customer segments, each served by strategic business units (“SBUs”) as follows:
Corporate and Investment Banking
The Corporate and Investment Banking SBU focuses on multinational, well-structured large local and foreign owned companies with risk rating falling within a specified limit, as well as financial institutions in the banking, capital markets, pensions and insurance sub-sectors. The Corporate and Investment SBU's sector focus include the cement and construction, communications, manufacturing, upstream oil and gas, and financial institutions sectors, and selective focus in the downstream oil & gas, power, transportation, agriculture and real estate sectors. The Corporate and Investment Banking SBU's Financial Markets unit offers clients a wide range of financial services including treasury (trading in fixed income and currency products), corporate finance, project finance and structured finance (acquisition and leveraged finance services). This division is also responsible for the Group's relationships with domestic and international financial institutions (including development finance institutions ("DFIs").
Commercial Banking
The Commercial Banking SBU focuses on incorporated companies Federal Government ministries, departments and agencies, as well as state and local governments. The Commercial Banking SBU's target market includes companies that are within the Corporate and Investment Banking value chain, as well as Federal, State, and Local Governments. Specific target customers include Asian companies in key sectors/industries and select states/cities, manufacturing companies, consumer, hospitality and lifestyle companies and contractors in select sectors (oil and gas, construction and real estate).
Personal and Private Banking
The Personal Banking section of the SBU focuses on affluent professionals, employees in the value chain of the Group's corporate clients, as well as students, pensioners, employees of religious organizations and informal traders.
Products and Services
At Access, we offer our customers a variety of products and services designed to help you better manage your funds. For added banking convenience, we offer additional products and services which help meet your personal and business needs.
Savings Account
Current Account
Internet Banking
MPOwer Biz Account
Credit Card
Solo Account
Business competitiveness
Our customers are at the heart of our business model. Working with some of the world’s biggest companies, we grow their business by empowering their employees, suppliers and distributors. We are giving millions of individuals the power of banking.
Quality policy & objectives
Bank of Zambia and Bankers Association of Zambia standards
Service pledge
Speed, Service and Security
BRANCH LIST ACCESS BANK:
LUSAKA
HEAD OFFICE
Plot 682, Cairo Road North end
P. O. Box 35273 Lusaka Zambia
Tel: 0260211227941
Fax: 0260211229967/227956
E: zambiainfo@accessbankplc.com
W: zambia.accessbankplc.com
CAIRO BRANCH
Plot 682, Cairo Road, North end
P. O. Box 35273 Lusaka, Zambia
Tel: 0211 227941
Fax: 0211 229967/227956
LONGACRE’S BRANCH
Plot 2166, Haile Selassie Avenue
P. O. Box 36368 Lusaka, Zambia.
Tel: 0211 252217/252248/252250
Fax: 0211 252207
LUSAKA SQUARE
Anchor House Sapele Road
Tel: 0211-229508 0211 224280
Fax:0211 227190 0211 227187
MAKUMBI BRANCH
Plot No. 2374 Thabo Mbeki Road Piziya Office Park
Tel: 0211 360310
Fax: 0211 25891
TAZARA BRANCH
Tazara House Avenue Cnr. Independence / Dedan Kimathai Rd Tel: 0211 227468 0211 224466
Fax: 0211 22746
ACACIA BRANCH
Stand No. 22768
Corner, Great East Road/Thabo Mbeki Road Arcades
P. O. Box 37273 Lusaka, Zambia
Tel: 0260950437941
KALINGALINGA BRANCH
Plot No. B4/24/146 Kamloops Rd
Tel: 0211 260498
Fax: 0211 260 478
GARDEN BRANCH
Plot No. 39 Katima Mulilo Rd
Tel: 0211 220851
Fax: 0211 220849
MAKENI MALL BRANCH
Cosmopolitan Mall Plot 397A Shop #25C Kafue Road Lusaka, Zambia.
Tel: 0260960729125
COPPERBELT PROVINCE
CHINGOLA BRANCH
ZRA building 11 Kitwe Rd
Tel: 0212 312872 - 0212 310478
Fax: 0212 312938
CHILILABOMBWE AGENCY
Plot No. 151 Buntungwa Rd Industrial Area Tel: 0212 380956
Fax: 0212 380959
KITWE BRANCH
33 Ebenezer Centre Independence Way
Tel: 0212 225061/3
Fax: 0212 225066
KITWE AGENCY
Plot No. 1306 Chibuluma Rd Industrial Area
Tel: 0212 212202
Fax: 0212 212201
DANGOTE CEMENT PLANT
Masaiti Ndola
Tel: 0260979701893
NDOLA BRANCH
Plot No. 5527 President Avenue
Tel: 0260 212 611031
Fax: 0260 212 612032
KITWE BRANCH
Plot No. 493/494 Union House Zambia Way
Tel: 0260 770712003
NORTHERN PROVINCE
KASAMA BRANCH
Shoprite Independence Avenue
Tel: 0214 222609
Fax: 0214 222612
MBALA BRANCH
Independence Avenue
Tel: 0214 450185 / 0214 450212
Fax: 0214 450060
LUAPULA
MANSA BRANCH
Plot No. 335 Cnr President / Kawambwa Rd
Tel: 0212 212 821978
Fax: 0212 821979
NORTH – WESTERN PROVINCE
SOLWEZI BRANCH
Shop 26 city mall
Tel: 0260 770712004
Solwezi / Chingola Rd
Tel - 0212 821978
Fax: 0218 212
SOLWEZI BRANCH
Solwezi / Chingola Rd
Tel - 0212 821724
Fax: 0218 821370
MUFUMBWE AGENCY
Plot 1 Mutanda - Chavuma Road Council Building Tel: 0218 253011
Fax: 0260 08 253060
CHIPATA
Plot No. 4769 Lunkhwakwa Rd
Tel: 0216 223702/1
Fax: 0216 223702
P. O. BOX 35273
Access Bank Zambia Limited obtained its banking license on the 13th of May 2008, under the Banking and Financial Services Act 1994, and officially commenced operations on the 24th of September 2008. The Bank is a member of the Access Bank Group, a leading multinational, full-scope, and pre-eminent Pan-African financial services franchise made up of 7 Banking subsidiaries (including one in the United Kingdom).
Access Bank (Zambia) Limited delivers full-scope commercial banking products, E-banking services and services (encompassing retail, wholesale, treasury, global trade, financial markets and corporate banking) to the Zambian banking populace and provides efficient Cash Management services within the various regional blocs where the Group’s subsidiaries operate.
BRANCH LIST ACCESS BANK:
LUSAKA
HEAD OFFICE
Plot 682, Cairo Road North end
P. O. Box 35273 Lusaka Zambia
Tel: 0260211227941
Fax: 0260211229967/227956
E: zambiainfo@accessbankplc.com
W: zambia.accessbankplc.com
CAIRO BRANCH
Plot 682, Cairo Road, North end
P. O. Box 35273 Lusaka, Zambia
Tel: 0211 227941
Fax: 0211 229967/227956
LONGACRE’S BRANCH
Plot 2166, Haile Selassie Avenue
P. O. Box 36368 Lusaka, Zambia.
Tel: 0211 252217/252248/252250
Fax: 0211 252207
LUSAKA SQUARE
Anchor House Sapele Road
Tel: 0211-229508 0211 224280
Fax:0211 227190 0211 227187
MAKUMBI BRANCH
Plot No. 2374 Thabo Mbeki Road Piziya Office Park
Tel: 0211 360310
Fax: 0211 25891
TAZARA BRANCH
Tazara House Avenue Cnr. Independence / Dedan Kimathai Rd Tel: 0211 227468 0211 224466
Fax: 0211 22746
ACACIA BRANCH
Stand No. 22768
Corner, Great East Road/Thabo Mbeki Road Arcades
P. O. Box 37273 Lusaka, Zambia
Tel: 0260950437941
KALINGALINGA BRANCH
Plot No. B4/24/146 Kamloops Rd
Tel: 0211 260498
Fax: 0211 260 478
GARDEN BRANCH
Plot No. 39 Katima Mulilo Rd
Tel: 0211 220851
Fax: 0211 220849
MAKENI MALL BRANCH
Cosmopolitan Mall Plot 397A Shop #25C Kafue Road Lusaka, Zambia.
Tel: 0260960729125
COPPERBELT PROVINCE
CHINGOLA BRANCH
ZRA building 11 Kitwe Rd
Tel: 0212 312872 - 0212 310478
Fax: 0212 312938
CHILILABOMBWE AGENCY
Plot No. 151 Buntungwa Rd Industrial Area Tel: 0212 380956
Fax: 0212 380959
KITWE BRANCH
33 Ebenezer Centre Independence Way
Tel: 0212 225061/3
Fax: 0212 225066
KITWE AGENCY
Plot No. 1306 Chibuluma Rd Industrial Area
Tel: 0212 212202
Fax: 0212 212201
DANGOTE CEMENT PLANT
Masaiti Ndola
Tel: 0260979701893
NDOLA BRANCH
Plot No. 5527 President Avenue
Tel: 0260 212 611031
Fax: 0260 212 612032
KITWE BRANCH
Plot No. 493/494 Union House Zambia Way
Tel: 0260 770712003
NORTHERN PROVINCE
KASAMA BRANCH
Shoprite Independence Avenue
Tel: 0214 222609
Fax: 0214 222612
MBALA BRANCH
Independence Avenue
Tel: 0214 450185 / 0214 450212
Fax: 0214 450060
LUAPULA
MANSA BRANCH
Plot No. 335 Cnr President / Kawambwa Rd
Tel: 0212 212 821978
Fax: 0212 821979
NORTH – WESTERN PROVINCE
SOLWEZI BRANCH
Shop 26 city mall
Tel: 0260 770712004
Solwezi / Chingola Rd
Tel - 0212 821978
Fax: 0218 212
SOLWEZI BRANCH
Solwezi / Chingola Rd
Tel - 0212 821724
Fax: 0218 821370
MUFUMBWE AGENCY
Plot 1 Mutanda - Chavuma Road Council Building Tel: 0218 253011
Fax: 0260 08 253060
CHIPATA
Plot No. 4769 Lunkhwakwa Rd
Tel: 0216 223702/1
Fax: 0216 223702
P. O. BOX 35273



